Support
Help and support
The team are here to help. Our service desk is open 9am–4pm, Monday to Friday.
Family app guide
Getting set up and using the Howz family app.
Open →Finding your MAC
Where to find the MAC (GUID or EUI) on your In Home Display.
Open →Finding your MPAN
Where to find your electricity meter number.
Open →Android app update
Steps to keep using the Howz Android app.
Open →Care portal log in
For care professionals using care.howz.com.
Open →Still need help? Email info@howz.com or call +44 203 86 86 850.